FIKA Privacy Policy
At FIKA, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with us, or make a purchase. By using our website, you agree to the practices outlined below.
1. Information We Collect
When you shop with us or interact with our website, we may collect the following information:
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Personal details (name, email, phone number, shipping/billing address)
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Payment information (processed securely through third-party payment gateways, we do not store card details)
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Order history and preferences
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Technical data (IP address, browser type, device information, cookies for site performance and personalization)
2. How We Use Your Information
We use your data to:
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Process and deliver your orders
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Provide customer support and respond to inquiries
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Improve website functionality and personalize your shopping experience
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Send you updates on promotions, new collections, and offers (only if you opt-in)
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Ensure secure transactions and prevent fraudulent activity
3. Sharing of Information
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We do not sell, trade, or rent your personal data to third parties.
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We may share necessary details with trusted service providers (e.g., courier companies, payment processors) to complete your orders.
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In rare cases, we may disclose information if required by law.
4. Data Security
We use industry-standard security measures to safeguard your personal information. While no method of online transmission is 100% secure, we strive to protect your data at every step.
5. Cookies
Our website uses cookies to improve user experience, analyze traffic, and remember preferences. You may disable cookies through your browser, but some features of the website may not function properly.
6. Your Rights
As a customer, you have the right to:
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Access, update, or correct your personal details
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Request deletion of your information (unless required for legal or order-fulfillment purposes)
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Opt-out of promotional communications at any time
7. Policy Updates
FIKA may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
For any concerns or questions regarding your data and privacy, please contact us:
fikaestore@gmail.com
WhatsApp: 03110548342